Last Updated: July 7, 2025
Welcome to Shiv Handloom House. These Terms and Conditions govern your use of our website and your relationship with us when purchasing products from our store. By accessing our website or making a purchase, you agree to be bound by these terms.
Please read these Terms and Conditions carefully before using our website or services.
1. About Us
Shiv Handloom House is a retail and wholesale home furnishing store operated by Jainam Pathak, located at 1, Haridarshan App, Maninagar Char Rasta, Maninagar, Ahmedabad, Gujarat - 380007, India. We specialise in selling curtains, bedsheets, carpets, cushions, pillows, bolsters, sofa covers, tapestry, car seat covers and other home textile products.
2. Use of Website
By using this website, you agree to the following:
- You will use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of this website by any third party.
- The content on this website, including text, images, logos and graphics, is the property of Shiv Handloom House and is protected by applicable intellectual property laws.
- You may not reproduce, distribute, modify, display, perform or use any content from this website without our prior written consent.
- We reserve the right to modify, update or discontinue any part of this website at any time without prior notice.
3. Products & Pricing
- All products displayed on our website are subject to availability. Product images are for illustration purposes and actual products may vary slightly in colour, texture or pattern due to screen settings and photography.
- Prices of products are subject to change without prior notice. All prices are in Indian Rupees (INR) unless otherwise stated.
- We make every effort to display accurate product information and pricing, but errors may occur. In case of any pricing error, we reserve the right to cancel the order and offer a refund.
- For exact pricing and availability, we recommend contacting us directly via phone or WhatsApp.
4. Orders & Purchases
- Orders can be placed by visiting our store in person or by contacting us via phone or WhatsApp.
- All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
- Once an order is confirmed and payment is made, it will be processed for fulfilment. You will be notified of the order status via phone or WhatsApp.
5. Payment
- We accept payments via cash, UPI, bank transfer and other standard payment methods available at our store.
- Full payment is required at the time of purchase unless a different arrangement has been agreed upon.
- All payments are non-refundable unless otherwise stated in our Return & Exchange Policy.
6. Return & Exchange Policy
- We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or exchange within 7 days of purchase, subject to the following conditions:
- The product must be unused, unwashed and in its original packaging with all tags intact.
- Custom-made, altered or cut-to-size products are not eligible for return or exchange.
- Returns and exchanges must be initiated by contacting us via phone or WhatsApp. Please bring the original receipt or proof of purchase.
- Refunds, if applicable, will be processed within 7-10 business days through the original payment method.
- Shiv Handloom House reserves the right to refuse returns or exchanges that do not meet the above conditions.
7. Delivery & Shipping
- We primarily operate as a walk-in retail store. Customers are encouraged to visit our shop at Maninagar, Ahmedabad to view and purchase products.
- Local delivery within Ahmedabad may be available for bulk or large orders. Delivery charges, if applicable, will be communicated at the time of order confirmation.
- Delivery timelines are estimates and may vary depending on product availability and logistics.
8. Warranty & Disclaimer
- We strive to provide high-quality products. However, handloom and textile products are natural materials and may have slight variations in colour, weave and texture. These variations are not defects and are characteristic of handmade products.
- Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
- We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Shiv Handloom House, its owner, employees and representatives shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of our website or purchase of our products. Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.
10. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, icons and designs, is the intellectual property of Shiv Handloom House and is protected by applicable copyright and trademark laws. Unauthorised use, reproduction or distribution of this content is strictly prohibited.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of our website after any changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Business Name: Shiv Handloom House
- Owner: Jainam Pathak
- Address: 1, Haridarshan App, Maninagar Char Rasta, Maninagar, Ahmedabad, Gujarat - 380007
- Phone: +91 95581 49715
- WhatsApp: +91 95581 49715
